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Shipping & Delivery Policy

Effective Date: [04-09-2025]

At Dutch Genie, we’re committed to delivering your order quickly, safely, and for free – no matter where you are in the Netherlands.

🚚 Shipping Method

We ship all orders using trusted carriers:
PostNL or DHL, depending on availability and your location.

⏱️ Delivery Time

• Netherlands: 1–3 business days

• EU Countries: 3–7 business days

• International Shipping: Coming soon!

You will receive a tracking number by email as soon as your order is shipped.

📦 Order Processing

• Orders are processed within 24 hours (excluding weekends and holidays).

• Orders placed on weekends or holidays will be processed the next business day.

  ❗ Shipping Issues

  If your order is delayed, lost, or damaged during shipping, please contact us at info@dutchgenie.com and we’ll assist you promptly.